At Klysee Beauty, we want you to receive your skincare and beauty products quickly, safely, and with full transparency. Below you’ll find everything you need to know about how we process your order, delivery timelines, shipping options and tracking your parcel.
📦 Order Processing & Fulfilment
Once you place an order with us, we begin preparing it for dispatch:
Order fulfilment generally takes 1–2 business days for typical orders. Larger or custom orders may take slightly longer to prepare before shipping.
When your order is ready to leave our fulfilment centre, you’ll receive an email with shipping confirmation and tracking details.
We take care of packing every product securely so it arrives in perfect condition — safely cushioned in eco-friendly packaging.
🚚 Shipping Options & Delivery Times
Standard Delivery (UK)
Delivery usually arrives within 3–7 working days once dispatched.
A cost effective option for everyday orders.
Next-Day Express Delivery (UK)
Available at checkout — typically delivered within 1–2 working days after dispatch.
Ideal if you need your beauty favourites in a hurry.
Please note: delivery timelines are estimates and may vary slightly depending on courier performance or peak seasonal demand.
📊 Shipping Rates
Shipping charges are calculated based on the weight of your order and the delivery option you choose at checkout.
FREE Standard Delivery on orders over £50
Standard and Express delivery options are displayed automatically during checkout with exact pricing shown before you complete your purchase
🌍 International Shipping
We currently deliver across the UK and to select international destinations.
International delivery options, costs and estimated timelines will be shown at checkout based on your country.
Customs, Duties & Taxes:
If you order from outside the UK, additional import duties or taxes may apply depending on your location. These charges are the responsibility of the customer and are not included in your order total.
📦 Tracking Your Order
Once your order has been dispatched, we’ll send you:
A shipping confirmation email
A tracking number so you can follow your parcel’s journey from fulfilment centre to your doorstep
If you haven’t received tracking details within 48 hours of placing your order, please contact our customer service team.
📍 Missed Delivery & Failed Delivery Attempts
If the courier can’t deliver your parcel:
Your parcel may be taken to your local collection point
You may receive instructions to rearrange delivery or collect your order
Please follow the courier’s guidance provided in the tracking notifications.
🤝 Need to Make Changes?
If you need to update your delivery address after placing an order, please get in touch with us as soon as possible. We’ll do our best to help — though changes cannot always be guaranteed once the order has shipped.
💬 Need Help?
If you have questions about shipping, delivery times, charges or tracking, our Customer Care team is here to help — just email hello@klyseebeauty.co.uk.
Thank you for choosing Klysee Beauty — we hope your experience is simple, fast and enjoyable! 🌿